Shipping policy

Shipping Policy

Every BE. piece is handmade to order. Making takes 1–4 business days. If we need to verify your payment details, we'll email you first; making starts once confirmed. Orders placed on weekends or public holidays enter the studio queue on the next business day.

Delivery Timeframes

• Making: 1–4 business days
• United States: 6–11 business days in total, from order to arrival
• All other supported destinations: 6–12 business days in total, from order to arrival

Timeframes are estimates and may vary depending on destination country, local customs procedures, and carrier conditions.

Shipping Costs

Standard shipping is free worldwide on orders of $300 or more. Orders under $300 ship for a flat $10. Shipping is shown at checkout in your local currency.

Tracking

A tracking number will be provided by email once your order has been dispatched. The link usually goes live within 24 hours of dispatch; detailed tracking scans can take 5–10 business days to appear.

Customs and Import Duties

For international orders, duties and import taxes are prepaid by BE. You will not be asked by the carrier to pay customs fees on delivery.

Delays

We are not responsible for delays caused by customs, weather, carrier disruptions, or circumstances outside our control. If your order has not arrived within the estimated timeframe, please contact us at hello@thebeworld.com.

Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, the customer is responsible for re-shipping costs. Please ensure your shipping address is accurate at checkout.